I did 100% of my oil changes at the dealership. Everything else at an independent shop. When my engine went at 70,000 they had all of my records so there was no questions about the maintenance records.
@bellaliz
Did you follow their 7500 mile engine change interval? Did you maintain it well?
I’m hoping my new Hyundai lasts, I’ll be keeping up on the maintenance.
Mary said:
@bellaliz
Did you follow their 7500 mile engine change interval? Did you maintain it well?
I’m hoping my new Hyundai lasts, I’ll be keeping up on the maintenance.
5000 mile oil changes. Got a new engine at 70,000. I’m at 85000 now and it’s fine so far.
Hyundai Parts Consultant here,
While you don’t need to service your car at the dealership, you do need to make sure that if anything is replaced relating to engine mechanical or electrical (besides bulbs or battery) that it is an OEM Hyundai part.
As another comment has said, you can submit all your service receipts on the Blue link app to show you are keeping up with the recommended maintenance intervals. The only time I would say it’s required to get it serviced at the dealership would be for your 60k mile service, to ensure your transmission drain and refill is done to spec. Also, make sure shops do not use a universal coolant, your car should take red/pink for Hyundai.
Anytime within your warranty something on the car breaks, before taking it anywhere, call the dealership and see if it can be covered under warranty or if there is an active recall. It saves A LOT of headaches.
Also bear in mind, any modifications to the power train such as an aftermarket intake, oil catch can, tuning, etc. can potentially void the warranty.
Hope this helps!
@Cynthia
Aftermarket parts can only void the warranty if they cause the damage.
carhero said:
@Cynthia
Aftermarket parts can only void the warranty if they cause the damage.
Hence the word potentially. It’s a case by case basis with Hyundai, or any manufacturer for that matter.
@Cynthia
Warranty cannot be voided. So either you aren’t a Hyundai parts consultant or you’re a bad one trying to scare people.
Callen said:
@Cynthia
Warranty cannot be voided. So either you aren’t a Hyundai parts consultant or you’re a bad one trying to scare people.
Very much can be voided. Just depends on how lenient Hyundai is willing to be. It’s a case by case basis on a system by system basis.
If you want full details on what can void a Hyundai vehicle’s warranty, here is the resource page from HMA; Download the 2025 Warranty Handbook and head to Section 5 Page 21 under ‘what is not covered.’
@Cynthia
You are so incorrect. Please stop spreading utterly false information.
The Magnuson-Moss Warranty Act clearly stipulates that warranties cannot be voided merely due to the use of aftermarket parts or services. Manufacturers are required to prove that the non-original part or service was the direct cause of the defect to deny warranty claims.
This act prohibits product manufacturers from conditioning consumer warranties on the use of any original equipment part or service. Furthermore, a manufacturer can only deny warranty coverage if it can demonstrate that a non-original equipment part or related service caused a defect to occur in the original product. In the case of motor vehicles, new car manufacturers have ignored these conditions outlined in Magnuson-Moss and have misled consumers to believe that they must have dealer service shops install only original equipment replacement parts or fear having their new car warranty voided.
Magnuson-Moss Warranty Act (MMWA) | Auto Care.
This part in particular refers to people like you:
In the case of motor vehicles, new car manufacturers have ignored these conditions outlined in Magnuson-Moss and have misled consumers to believe that they must have dealer service shops install only original equipment replacement parts or fear having their new car warranty voided.
Kindly piss off with your lies.
TBH, you should compare cost & trouble of doing it yourself or from another provider. Routine servicing for new cars isn’t just oil & filters either. They check other equipment & stuff too. And generally, dealers either have shuttles or loaners (at least where I am) so you can get around while it’s being done. Personally, when I didn’t buy brand new I used my local mechanic for everything including oil change, servicing & repairs. Now I take them to the dealer for anything service related and everything else to my mechanic as dealers can be overpriced on everything else.
What voids the warranty is going well past routine maintenance and aftermarket mods outside of aesthetics (window tint, body kit, etc). As long as the mods don’t affect whatever it is that the warranty covers, you’re fine.
If you do your own maintenance, keep receipts and document everything, that way there’s no way they could argue that things weren’t done on time.
including updating on the Carfax
This does nothing that anyone else can see, besides you. Will not help resale or second owner.
Per CarFax:
When you log in to CARFAX Car Care, you can add your own service records, including records for services that you’ve completed yourself. However, this information will not be included on the CARFAX Vehicle History Report.
@YukiJane
Oh, didn’t know that. I shall edit accordingly, thanks!
Don’t trust it. Yeah, only do it there. I only say this because I have a 2020 Hyundai Tucson. Just a heads up I would definitely make sure that you do some type of carb cleaning because we didn’t know that these direct-injected motors are garbage and people have had to literally replace their motors between 40 to 60,000 miles. We got to 100,000 and literally a valve broke from how much carbon buildup was on the motor. The warranty company said that we took the car to a non-dealer related place to get the oil changed and they ended up putting on their oil filter not an original Hyundai oil filter and the warranty company used that as the way to deny us. These dealerships are scams anymore and they’ll do anything to get your money. By the way, the class action lawsuit for the excessive oil consumption that causes the rod bearings to go bad only holds up to 2019. Anything after 2019 they won’t do anything for. We now sit with a car that we owe $14k on still and a bill for $9k if we want a new motor that will end up with the same issues at some point. That’s $9k is just for a crate motor. That doesn’t include labor. Be smart folks. Get rid of it before it ruins your finances and you’re stuck with a junk car that does you no good. I still ask myself why people buy from Hyundai or Kia. They are two of the same people. I will admit that Kia is willing to do a little more than Hyundai will and I only know that because I know a few people that went through the class action lawsuit through Kia, and it was a breeze compared to dealing with Hyundai. These multimillion dollar car companies will do anything to get out from under warranty work. Good luck.
@klausmark3
I forgot to mention all the paperwork was in line with the maintenance on the vehicle and done when it was supposed to. They couldn’t fit us in one time so we went to Jiffy Lube to get it done which we were told was totally okay to do. Sikee. Don’t believe everything you are told. These dealers want to sell you out the door with whatever fills their pockets with commission pay from the $40k you spend on these trash dumps. The 1.6L’s are no better than the 2.3L GDI. I lied, they are all junk.
Wherever you service it, the important thing is that they use the right stuff. I had a guy with 13k miles on his newer car. The engine failed. The manufacturer asked for oil change receipts. He only needed 2. He turned them in and the manufacturer declined coverage. One of the invoices was from a chain of oil change places. It says ‘lube oil and filter, synthetic’ and has the price breakdown. It doesn’t list what specific oil was used and what filter was used. The second one specifically listed the wrong engine oil. If you plan on taking somewhere besides the dealership you need to know what your car needs at what mileage and what fluids are needed. You also need to make sure your records are complete and list the correct items.
That is a beautiful Kona!
You can do it anywhere, keep logs. But also there are certified service providers where they will report it to your Carfax. I prefer Mr. Lube
(Ontario)
No.
Usually it’s a moot point because they give you 3 years of maintenance (at least in the US).
But no, they can’t require you to go through the dealer but if you get it free, I wouldn’t pay just to make a point.
Enjoy your car!