Is it unusual if the dealership didn't offer an extended warranty?

I recently bought a new 2024 Hybrid Santa Fe. During the initial sale, the salesperson talked about the extended warranty as expected. Later in the week, we returned to finish up the paperwork, and they mentioned that Hyundai requires them to present the extended warranty before finalizing the deal. However, when we completed the purchase, the extended warranty was never mentioned again, except for a form that stated they wouldn’t be offering it. I should have asked questions at the time, but the process was moving quickly, and I was busy reading and signing documents.

We probably wouldn’t have taken the warranty anyway, so that’s not the main concern. I’m just wondering if it’s odd that they didn’t offer it, or if it indicates a problem? Also, we financed the car through our own bank, not Hyundai.

You can still purchase an extended warranty after buying the car. You don’t have to buy it during the initial purchase. Try contacting Crystal Careau at Burlington Hyundai at ccareau@burlingtoncars.com. She offers good discounts compared to what your local dealership might provide.

Anand said:
You can still purchase an extended warranty after buying the car. You don’t have to buy it during the initial purchase. Try contacting Crystal Careau at Burlington Hyundai at ccareau@burlingtoncars.com. She offers good discounts compared to what your local dealership might provide.

Exactly!

I would be glad not to be pressured into buying the extended warranty. It’s possible the dealership doesn’t push it because they don’t make much money from it.

For a hybrid, I would consider getting the extended warranty because of the electronics involved.

My extended warranty is why Hyundai is covering my rental car while I wait months for a new DCT transmission.

Your credit might not be enough to cover it.

Nadia said:
I recently bought a new 2024 Hybrid Santa Fe. During the initial sale, the salesperson talked about the extended warranty as expected. Later in the week, we returned to finish up the paperwork, and they mentioned that Hyundai requires them to present the extended warranty before finalizing the deal. However, when we completed the purchase, the extended warranty was never mentioned again, except for a form that stated they wouldn’t be offering it. I should have asked questions at the time, but the process was moving quickly, and I was busy reading and signing documents.

We probably wouldn’t have taken the warranty anyway, so that’s not the main concern. I’m just wondering if it’s odd that they didn’t offer it, or if it indicates a problem? Also, we financed the car through our own bank, not Hyundai.

You shouldn’t worry too much since you have the 10-year warranty and the bumper-to-bumper coverage if the car is brand new. Getting an extended warranty would have been redundant. You’d essentially be buying a warranty for a warranty.

Zack said:

NeonNinja said:
Nadia said:
I recently bought a new 2024 Hybrid Santa Fe. During the initial sale, the salesperson talked about the extended warranty as expected. Later in the week, we returned to finish up the paperwork, and they mentioned that Hyundai requires them to present the extended warranty before finalizing the deal. However, when we completed the purchase, the extended warranty was never mentioned again, except for a form that stated they wouldn’t be offering it. I should have asked questions at the time, but the process was moving quickly, and I was busy reading and signing documents.

We probably wouldn’t have taken the warranty anyway, so that’s not the main concern. I’m just wondering if it’s odd that they didn’t offer it, or if it indicates a problem? Also, we financed the car through our own bank, not Hyundai.

You shouldn’t worry too much since you have the 10-year warranty and the bumper-to-bumper coverage if the car is brand new. Getting an extended warranty would have been redundant. You’d essentially be buying a warranty for a warranty.

The 10-year warranty isn’t bumper-to-bumper. It only covers the powertrain. Check the warranty details carefully.

https://www.hyundaiusa.com/us/en/assurance/america-best-warranty

Even so, Hyundais often start having issues after 100,001 miles.

NeonNinja said:

Nadia said:
I recently bought a new 2024 Hybrid Santa Fe. During the initial sale, the salesperson talked about the extended warranty as expected. Later in the week, we returned to finish up the paperwork, and they mentioned that Hyundai requires them to present the extended warranty before finalizing the deal. However, when we completed the purchase, the extended warranty was never mentioned again, except for a form that stated they wouldn’t be offering it. I should have asked questions at the time, but the process was moving quickly, and I was busy reading and signing documents.

We probably wouldn’t have taken the warranty anyway, so that’s not the main concern. I’m just wondering if it’s odd that they didn’t offer it, or if it indicates a problem? Also, we financed the car through our own bank, not Hyundai.

You shouldn’t worry too much since you have the 10-year warranty and the bumper-to-bumper coverage if the car is brand new. Getting an extended warranty would have been redundant. You’d essentially be buying a warranty for a warranty.

My extended warranty includes rental cars and lodging if I’m far from home, and covers parts that break from normal use, not just manufacturing defects. Factory warranties usually only cover defects. My extended warranties have been worthwhile, though maybe I’ve just had bad luck with cars.

NeonNinja said:

Miles said:
NeonNinja said:
Nadia said:
I recently bought a new 2024 Hybrid Santa Fe. During the initial sale, the salesperson talked about the extended warranty as expected. Later in the week, we returned to finish up the paperwork, and they mentioned that Hyundai requires them to present the extended warranty before finalizing the deal. However, when we completed the purchase, the extended warranty was never mentioned again, except for a form that stated they wouldn’t be offering it. I should have asked questions at the time, but the process was moving quickly, and I was busy reading and signing documents.

We probably wouldn’t have taken the warranty anyway, so that’s not the main concern. I’m just wondering if it’s odd that they didn’t offer it, or if it indicates a problem? Also, we financed the car through our own bank, not Hyundai.

You shouldn’t worry too much since you have the 10-year warranty and the bumper-to-bumper coverage if the car is brand new. Getting an extended warranty would have been redundant. You’d essentially be buying a warranty for a warranty.

My extended warranty includes rental cars and lodging if I’m far from home, and covers parts that break from normal use, not just manufacturing defects. Factory warranties usually only cover defects. My extended warranties have been worthwhile, though maybe I’ve just had bad luck with cars.

:joy::rofl: You mean people like you? Everything you’ve said is incorrect. Have you ever had to deal with a third-party repair service? They use cheap parts and pay less for labor.

You’re wrong. My Ram 2500 is repaired at the same dealer where I bought it and the extended warranty. I don’t work for a repair shop or dealer, but the warranties have been beneficial for me. Cheap parts aren’t a big issue as they’re still purchased locally. I’ll keep using my warranties and drive my rental car while the dealer fixes it.