Just wondering, are they trying to fix it under the CPO warranty? Did they offer you a loaner while you wait?
HyundaiRevolution said:
Just wondering, are they trying to fix it under the CPO warranty? Did they offer you a loaner while you wait?
Yes, it’s covered under the CPO warranty. They didn’t have a loaner available for the first 20 days, but they finally gave me one two weeks ago. Hyundai will only reimburse you for a rental, but you have to pay for it yourself first.
@BrianCopland
I had my 2021 Kona Electric in the shop for just under a month. Hyundai corporate reimburses you daily for rentals through Zelle if your repair takes too long. It’s not well-publicized, but it’s a real thing. Just call them and ask.
jazirah said:
[deleted]
The dealership fixing the car isn’t the one I bought it from. The selling dealer wouldn’t take it in for 3 weeks. I didn’t get a loaner until 20 days in.
jazirah said:
[deleted]
The dealership fixing the car isn’t the one I bought it from. The selling dealer wouldn’t take it in for 3 weeks. I didn’t get a loaner until 20 days in.
They couldn’t take it sooner because other people had appointments. It’s a big job.
@CleinCaster
I’m not a Karen, expecting special treatment. I’m also an auto tech at a Chrysler dealer, so I understand both sides. If your engine blew 3 months after you bought a car, you’d be upset too.
@BrianCopland
You said those ‘assholes’ couldn’t take you in for 3 weeks, so excuse me for thinking you didn’t understand how it works.
@BrianCopland
It’s a used car. It’s 2-3 years old, and who knows how the previous owner treated it. That’s the downside of buying used.
jazirah said:
[deleted]
The dealership fixing the car isn’t the one I bought it from. The selling dealer wouldn’t take it in for 3 weeks. I didn’t get a loaner until 20 days in.
You bought a used Hyundai…
@AminaCooks
Why are you even here? You seem like you just want to bash Hyundai.
WayneSonataTalk said:
@AminaCooks
Why are you even here? You seem like you just want to bash Hyundai.
Maybe they work for a Hyundai dealer.
WayneSonataTalk said:
@AminaCooks
Why are you even here? You seem like you just want to bash Hyundai.
Just adding some reality to the discussion.
WayneSonataTalk said:
@AminaCooks
Why are you even here? You seem like you just want to bash Hyundai.
Just adding some reality to the discussion.
Your comments aren’t adding substance. You’re just being snarky.
@WayneSonataTalk
It’s a used car. That means something could go wrong at any time, but it’s covered under warranty. These repairs can take months, especially now. Loaners aren’t guaranteed unless there’s a backorder on parts. It’s not a new Lexus, so don’t expect to be treated like you bought one.
@AminaCooks
Whether it’s a $10k car or a $100k car, the manufacturer is responsible for providing a defect-free product. If they can’t, they need to fix or replace it in a timely manner.
BrianCopland said:
@AminaCooks
Whether it’s a $10k car or a $100k car, the manufacturer is responsible for providing a defect-free product. If they can’t, they need to fix or replace it in a timely manner.
With all due respect, you’re an auto tech at a Chrysler dealer, and you bought a Hyundai? I hope you expected this to happen. Shit car + shit dealerships = shit experience. Get a lawyer, not Reddit. Good luck.
@barak
I didn’t know, and I should have researched more. The tow truck driver said the same thing. But I’m an autobody tech, not a mechanic.
BrianCopland said:
@barak
I didn’t know, and I should have researched more. The tow truck driver said the same thing. But I’m an autobody tech, not a mechanic.
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